Frequently Asked Questions
Are you insured to do this type of work?
Yes! We carry ample liability insurance and are categorized in one of the highest WCB coverage categories. Quality and safety are our greatest concerns.
Why do you need to see the items in person in order to give me an accurate price?
Our pricing is based upon the volume of items removed, and how much space they will take up in our truck. Prices may vary depending on the weight and type of the material. This makes it very difficult to give an accurate estimate without seeing the items in person.
What is the size of your trucks?
Our trucks are 12 feet long, 8 feet wide and 5 feet tall.
When should I book my appointment to make sure I can arrange a convenient time?
Book as soon as possible, as our schedule does fill up quite quickly. We have made all efforts to make scheduling an appointment as easy as possible. Try our free online booking, available 24/7!
Where does the junk end up?
We make every effort to reduce our environmental impact. If possible items are donated, recycled and sorted to divert from the landfill.
How does it all work?
It’s easy! You give us a call or book online, our team will arrive on site and give you a no-obligation up-front price for your removal. Once you give our team the “go ahead”, they will removal all the contents doing all the heavy lifting. Once finished, we will tidy up and issue you a receipt.
Can you remove my junk if I am not on site?
Of course we would prefer that you are present on site, however we know that making arrangements can sometimes be difficult. In many cases, if the items are accessible our staff will call you with price before beginning work. Once you give the “go ahead” then we will remove the items and then phone you for credit card payment before we leave.
What can you remove?
We can remove almost anything from anywhere. If two staff can’t move it then we can arrange to have another truck on site. To date, we have yet to find an item that we can’t remove!